Positive Mental Health Toolkit For Supervisors/Managers Course

£180.00
+ VAT
Per delegate
There are no courses currently available.
Find out the next available dates.

Contact us or call us on 0333 666 0555 to see when this course will be scheduled.

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Course Overview

Managing and supporting employee's mental health at work is a crucial and growing challenge for employers. Statistics show that mental health is responsible for 72 million working days lost and cost £34.9 billion each year. Additionally, 15% of employees who disclosed mental health issues to their line manager reported being disciplined, dismissed or demoted.

Employers and managers have the ability to make a real difference through promoting a positive mental health culture within their organisation. Through increasing awareness, removing the stigma surrounding mental health issues and supporting those who are experiencing problems, businesses can make a real difference to both their employees' morale and productivity.

This course provides delegates with a 'toolbox' of ideas and strategies they can implement in the workplace to help deal with stress and performance in staff. In particular, it will help delegates to identify potential pressure points with a view to preventing and handling stress. It will also give a more complete structure for having a ‘challenging conversation’ with a member of staff, including how to handle defensiveness.

This course consists of an interactive training room environment, with plenty of opportunity to discuss challenging situations and how to handle them.


The Positive Mental Health Toolkit Course is designed for anyone who is responsible for staff. This could include managers, supervisors, team leaders and business owners. Whilst the course can be attended as a stand-alone, it is designed to provide practical support to those attending any of the Mental Health First Aid courses.

There are no prerequisites for this course.

Delegates will receive a certificate of attendance.

There is no formal assessment for this course.

Positive Mental Health

  • The manager’s role in promoting positive mental health
  • The manager’s responsibilities: Being the manager that people want to work for!

Recognising Issues

  • Working Styles: Understanding different personality types
  • The CARE Model: Key options for the manager
  • Developing your resources: Who can help?

Wellbeing and Resources

  • Helping your team to develop a 'growth mind-set'
  • Plugging in to meaning and purpose
  • Tools and tips to help look after yourself and others

Having the Conversation

  • What can cause difficult behaviour/performance issues?
  • Developing empathy/Stepping back
  • Difficult situations: examples
  • Managing challenging behaviours: Foundations
  • The One-to-One: The CHANGE Model
  • Approaches to managing difficult people and situations
  • Handling defensiveness

Action Planning

  • Where to from here?

Coming Soon.

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