Managing Director & Senior Instructor

Steve Booker is the Managing Director, Co-Founder, and Senior Training Instructor of Kentec Training. With an extensive career in the access industry, Steve has established himself as a pivotal figure, influencing standards and practices across multiple organisations. He serves as a Council member and Director of PASMA, and he currently holds the positions of Chairman of PASMA and Vice Chairman of the Ladder Association. Additionally, Steve chairs both the IPAF and Ladder Association Training Committees, highlighting his dedication to advancing safety and training standards within the work at height industry. 

Renowned for his expertise, Steve is frequently invited to speak at seminars and facilitate courses for senior health and safety professionals from various sectors, including local authorities, utilities, IOSH groups, PASMA, the Ladder Association, and the Health and Safety Executive (H.S.E.). His leadership and commitment ensure that Kentec Training maintains exceptional service and instructor standards, consistently meeting the high expectations of market-leading clients and contractors.

Director

Kandy is a director and co-founder of Kentec Training and has supported Steve from the very first day in building Kentec Training into one of the leading training providers in the UK.

Kandy has always been tenacious in achieving the very highest standard possible in customer service and has a broad depth of knowledge and experience in the training industry offering support and guidance to both customers and our team. Kandy’s friendly and supportive nature has ensured Kentec Training’s success and continued customer satisfaction.

Operations Director

Jadie is our Operations Director and oversees the day-to-day business, team support, and customer services. She is responsible for ensuring our clients, associates, employees and instructors are fully supported. She heads projects for the company, concentrating on growth and efficiency, as well as tendering and procurement for our larger customers. 

Her drive and focus on achieving outstanding results, makes her a great asset to Kentec and our future. Jadie has successfully completed the Prince2 Foundation and Practitioner, IOSH Managing Safely, and both the NEBOSH National General & Construction Certificates in Occupational Health and Safety, as well as her IEMA Course most recently.

Training Services Manager

Laura manages the day-to-day operations of our support team, providing guidance and leadership. She is also a primary contact for our customers and manages the service of a number of our contract customers, providing outstanding customer service. Laura also provides invaluable support to our Operations Director, Jadie Booker, in special projects and our Marketing & Communications Director, Matt Booker, with exhibitions and marketing campaigns.

Her exceptional customer service is a strong attribute, and she strives to build a great working relationship with all our clients. Laura has achieved her NEBOSH National General Certificate in Occupational Health and Safety and her IQA Level 4 TQA qualification.

Compliance Director

Antony oversees the compliance and quality assurance for Kentec Training – checking all course documentation for accuracy and working with external auditors to ensure we are maintaining the highest standards of compliance with both accrediting and regulatory bodies. He plays a vital role in our internal quality control system and his keen eye for detail makes him ideal for ensuring we deliver the top-quality training expected of Kentec on each and every course we run. Antony has achieved his NEBOSH General Certificate in Occupational Health and Safety as well as his IQA Level 4 TQA qualification.

Marketing & Communications Director

Matt oversees the marketing and communications of Kentec Training, as well as heading the development of our website, upcoming promotional materials and marketing projects. Matt oversees our exhibition stands for upcoming events. As a graduate of the University of Derby, Matt continues to develop the knowledge learned with his degree in Visual Effects & Post-Production, creating the various graphics, videos, and animations you’re likely to see throughout our social media channels, website, bespoke training courses and branding.

Training Services Supervisor

Elliey plays a key role in supervising the day-to-day operations of our support team and instructor team. She ensures the smooth delivery of every training course by coordinating resources, supporting both instructors, delegates and customers, and maintaining high operational standards across all functions. Elliey is instrumental in mentoring and guiding our support team, providing hands-on assistance and fostering a culture of excellence. Working closely with our Training Services Manager, Laura Cruickshank, she helps drive efficiency and consistency in all aspects of our training delivery.

Her responsibilities include overseeing course bookings, delegate registrations, and certification processing—ensuring a seamless and professional experience for every customer. Elliey also manages the organisation of course materials, coordination with our satellite training centres, and scheduling of on-site training. Additionally, she handles the scheduling of public open courses, supports our associate instructors, and delivers key administrative support to our contract clients.

With her strong attention to detail and commitment to service, Elliey is a vital part of our training services team, ensuring everything runs efficiently behind the scenes.

Senior Training Coordinator 

Jo is a senior member of our administration team, providing support to our instructors and customers. She processes course bookings, registrations, and certifications. Additionally, she organises the resources required for each course, communicates with our satellite training centres, and oversees the organisation of our on-site courses. Jo also assists in the scheduling of our open courses, the organisation of our associate instructors and provides administrative support to our contract customers.

Jo also joined the Kentec Instructor Team as part of her CPD, and has developed her expertise further since joining, particularly in Ladder Association and PASMA training where she excels. Her engaging and informative teaching style ensures that even the most complex regulations are easy to understand.

Senior Training Coordinator

Alice is a part-time senior member of our administration team, providing essential support to both our instructor team and customers. With her extensive experience, she efficiently manages course bookings, processes registrations, and issues certificates to our successful delegates.

Training Coordinator

Jade is a member of our administration team, keeping everything running smoothly behind the scenes. She plays a vital role in supporting our instructor team and customers, handling course bookings, registrations, and issuing certifications with efficiency and enthusiasm.

Sales Consultant

Anya brings an energetic and vibrant personality to the Kentec Training sales team. Since joining, she has quickly settled in, building strong, empathetic relationships with our clients and adding real value to the business. Her enthusiasm, client-focused approach, and passion for delivering outstanding service make her a key asset to our growing team.

Financial Controller

Robert is a key member of Kentec Training's accounts team. He oversees our day-to-day financial operations, manages our books and records, and provides invaluable accounting and administrative support to ensure that both our customer and supplier accounts are accurate and up to date.

Training Instructor

James joined Kentec Training in 2010 with a strong background in work at height, including IPAF, PASMA, Safety Harness and Ladder safety training. His many years of experience and practical knowledge has proven invaluable to the Kentec team. Since joining, he has expanded his expertise in working at height, gaining additional qualifications and deepening his understanding of best industry practices. James primarily delivers PASMA, IPAF, Ladder Association, Tetra and general work at height safety training, ensuring that delegates leave his sessions with the confidence to apply their skills in real-world scenarios. His engaging teaching style balances technical precision with real-life examples, making complex concepts easy to grasp in a friendly, open environment.

Training Instructor

Jason is a veteran of the British Armed Forces and joined the Kentec Instructor Team in 2019 after several years of experience in the construction training industry, specialising in trade skills. His hands-on knowledge and commitment to safety made him a natural fit for the team. Since joining, he has developed expertise in PASMA, Ladder Association, Safety Harness, Workplace Safety and General Work at Height training and in particular, one of Jason’s favourite subjects and skills is First Aid at Work training. Jason has served as a battle medic and is an active first responder and therefore has a wealth of experience and knowledge on the subject. Known for his structured yet approachable teaching style, Jason ensures every delegate fully understands both the theoretical and practical aspects of their training.

Training Instructor

Laura began her journey by joining the Kentec Instructor Trainee Program in 2022, where she gained first-hand experience in workplace safety training. Her passion for training and development led her to become a full-time instructor, where she now specialises in Ladder Association, PASMA, Safety Harness and First Aid courses. She is known for her supportive and patient teaching style, ensuring that every delegate feels comfortable and confident when attending her training sessions.

Training Instructor

Chester is a veteran of the British Armed Forces and joined the Kentec Instructor Trainee Program in 2023 with a strong skillset for ladders, fall protection systems, and working at height after years of experience, making him a perfect fit for PASMA, Ladder Association and Tetra Ladder Safety System courses along with a solid ability in delivering many other quality training courses. His practical background allows him to relate to trainees, sharing real-world insights that enhance the learning experience. His training style is highly interactive, ensuring that delegates feel comfortable asking questions and practicing their skills. Chester is also a strong advocate for continuous learning and enjoys attending industry events to keep his knowledge up to date.

Training Instructor

Rod joined the Kentec Instructor Team in 2023, bringing with him years of experience in construction safety and site management. His expertise in working in the building and construction field has enabled him to become an extremely skilled instructor in the CITB Site Safety Plus and IOSH safety training programs. His teaching style is hands-on and engaging, emphasising the importance of practical application alongside theoretical knowledge. Rod’s unique sense of humour and wit ensures his training sessions are memorable, effective and enjoyable.

Training Instructor

Marc joined our Instructor Team in 2023 as an experienced IPAF, PASMA, and Safety Harness Instructor. He consistently receives positive feedback on his training courses and has become one of our most esteemed IPAF instructors. Renowned for his unique sense of humour and supportive teaching style, Marc ensures that every trainee finishes their sessions not only confident in their new skills but also with a memorable tune in their head.

Training Instructor

With an extensive background in the building and construction trades, Adrian joined the Kentec Instructor Team full-time in 2023 after working as an independent instructor for several years, bringing a wealth of expertise and experience to the role. His previous experience in trade skills safety gave him a solid foundation for delivering construction-based courses with confidence and precision. Adrian specialises in CITB Site Safety Plus, IOSH and NEBOSH courses where his ability to break down complex topics into manageable lessons makes him a favourite, delivering sessions with a methodical and yet energetic detail-oriented approach.

Training Instructor

Mick is a seasoned professional with many years in the field of forklift and material handling training. He joined the instructor team as our lead forklift instructor in 2024, bringing with him years of experience managing training operations with many models of forklifts. This has given him a deep understanding of the best industry practices in safety and efficiency. Mick’s training sessions are practical and hands-on, ensuring that delegates get as much real-world experience as possible straight from an industry expert. He also enjoys mentoring new instructors as a fully qualified RTITB Forklift Instructor.

Training Instructor

With extensive experience in forklift training, Paul brings a wealth of practical knowledge and industry expertise to our growing team of instructors. His background as an accomplished RTITB instructor ensures that our trainees receive high-quality, engaging, and safe training tailored to real-world applications. Paul’s proven track record and commitment to excellence make him a valuable asset, and we’re confident that his contributions will help further elevate our training standards.

Training Instructor

A veteran of the British Army’s prestigious Coldstream Guards, Brad brings a wealth of discipline, expertise, and leadership to his role as a RTITB forklift instructor. His military background has instilled in him a strong commitment to safety and precision—qualities that perfectly complement our dedication to delivering industry-leading training. Joining our growing team of veteran instructors, Brad is set to contribute significantly to the success of our forklift training programs. His blend of real-world experience and technical expertise will undoubtedly help our trainees excel in their roles.

Training Instructor

Training Instructor

Andy, a veteran of the British Armed Forces with years of experience in plant and machinery training, brought his expertise to Kentec Training as a CPCS and NPORS instructor. His hands-on experience in high-risk situations makes him an invaluable mentor to trainees. His teaching style is immersive and scenario-based, helping delegates prepare for real-world situations.

Training Instructor

Tony partners with Kentec Training at the Highreach Training Services’ centre in Glasgow. Tony has been working closely with Kentec for many years with an impressive background in Powered Access and General Work at Height and Mechanical Handling Safety. Tony is a fully qualified IPAF, PASMA, ALLMI instructor with many years of experience. His training approach is highly interactive and down-to-earth, ensuring that trainees fully understand both theoretical concepts and practical applications

Training Instructor